Frequently asked questions:
1) How long do the shows last?
Most shows are about 2 to 2.5 hours
2) Is there a dress code?
No
3) When do the doors open?
1 hour before the show.
4) What if I can't make the show after I have bought my tickets?
Tickets are non-refundable and non-exchangable.
5) Do we offer any discounts?
No
6) Are there other shows that what is listed on the website?
All shows that are scheduled are listed on the website.
7) Do you have food?
We have chips and candy.
8) Do you serve adult beverages?
Yes
9) How will I receive my tickets?
They are emailed to you with your confirmation.
10) Do I have to print out my tickets?
No, you do not. You can show them to us on your phone.
11) Is there designated parking?
Parking is just on the street so arrive early and plan accordingly.
12) Do you have wheel chair accessible seating?
Yes, we have one. The seat number is front left C-6.
13) What happens to my tickets if the show is canceled?
If Rockbox has to cancel a show we will offer a refund or credit to a different show.
14) Are gift certificates available?
Yes, gift cards may be bought online.
15) How do I purchase tickets?
All tickets can be purchased online. Ticket Disclaimer: Rockbox Theatre is the only authorised ticket seller for the events listed on our website. Please do not purchase tickets from any third parties.
16) What happens if I don't received my confirmation email with my tickets?
The confirmation email comes from Thundertix. If you don't see it in your email, you might need to check your SPAM.
Most shows are about 2 to 2.5 hours
2) Is there a dress code?
No
3) When do the doors open?
1 hour before the show.
4) What if I can't make the show after I have bought my tickets?
Tickets are non-refundable and non-exchangable.
5) Do we offer any discounts?
No
6) Are there other shows that what is listed on the website?
All shows that are scheduled are listed on the website.
7) Do you have food?
We have chips and candy.
8) Do you serve adult beverages?
Yes
9) How will I receive my tickets?
They are emailed to you with your confirmation.
10) Do I have to print out my tickets?
No, you do not. You can show them to us on your phone.
11) Is there designated parking?
Parking is just on the street so arrive early and plan accordingly.
12) Do you have wheel chair accessible seating?
Yes, we have one. The seat number is front left C-6.
13) What happens to my tickets if the show is canceled?
If Rockbox has to cancel a show we will offer a refund or credit to a different show.
14) Are gift certificates available?
Yes, gift cards may be bought online.
15) How do I purchase tickets?
All tickets can be purchased online. Ticket Disclaimer: Rockbox Theatre is the only authorised ticket seller for the events listed on our website. Please do not purchase tickets from any third parties.
16) What happens if I don't received my confirmation email with my tickets?
The confirmation email comes from Thundertix. If you don't see it in your email, you might need to check your SPAM.
General Policies at Rockbox Theater
Tickets & Shows
All ticket sales are final. In the event we need to reschedule a show, we will honor guests tickets for the new show. In the rare case that a show gets cancelled, we will usually offer guests a choice to receive a refund or convert their tickets to a gift card for use at any future show. We also reserve the right to substitute originally scheduled artists or shows for replacements at our discretion, because as they say, "The Show Must Go On!"
Ticket Disclaimer: Rockbox Theatre is the only authorised ticket seller for the events listed on our website. Please do not purchase tickets from any third parties.
All ticket sales are final. In the event we need to reschedule a show, we will honor guests tickets for the new show. In the rare case that a show gets cancelled, we will usually offer guests a choice to receive a refund or convert their tickets to a gift card for use at any future show. We also reserve the right to substitute originally scheduled artists or shows for replacements at our discretion, because as they say, "The Show Must Go On!"
Ticket Disclaimer: Rockbox Theatre is the only authorised ticket seller for the events listed on our website. Please do not purchase tickets from any third parties.